Help
Questions, answered plainly.
Everything people ask us before their first order, grouped so you can find yours quickly. If it is not here, WhatsApp is one tap away and a human replies.
Are the perfumes original?
The question everyone asks first, answered plainly.
Yes. Every bottle we sell arrives factory-sealed from an authorised distributor. The batch code printed on the base of the bottle matches the one stamped on the box, and you can check it on a public batch database before you break the seal. We do not sell testers, decants that were refilled, or "first copy" bottles.
Turn the bottle over. A short code, usually letters and numbers, is printed or etched on the base. The same code is stamped on the bottom or side of the outer box. Type it into a public batch checker such as CheckFresh or CheckCosmetic to see the production date. If the two codes match and the date makes sense, you are holding a genuine bottle. Our guide on checking Lattafa batch codes walks through it with photos.
If a batch code ever fails to check out, we take the bottle back and refund you in full, including what you paid for delivery.
From authorised distributors of Lattafa Perfume Industries and Ahmed Al Maghribi Perfumes in the UAE. Stock travels to Karachi sealed in factory cartons and stays sealed until it reaches you.
Lattafa is a Dubai house that sells directly through distributors instead of department stores, skips celebrity advertising, and uses its own factory. The money goes into the juice and the bottle rather than into marketing. That is why a 100ml Lattafa can cost less than a 30ml designer bottle while lasting longer on skin.
Delivery and payment
What it costs, how long it takes, and how you pay.
Standard delivery in Karachi is Rs. 250 and becomes free when your order has 3 or more items. Other cities are quoted on WhatsApp before you confirm.
Karachi orders usually arrive in 1 to 2 days. Lahore, Islamabad and other cities take 2 to 4 working days with tracked courier. Orders confirmed before the afternoon are packed and handed to the courier the same day. Later orders go out the next morning.
Yes, to every city in Pakistan by tracked courier. Because courier rates differ by city and parcel weight, we confirm the exact delivery charge with you on WhatsApp before the order is final. You will never be surprised at the door.
Pay cash when the parcel arrives, or by bank transfer before dispatch. There is no card form and no account to create. For cash on delivery we confirm the order by WhatsApp first so the courier knows exactly what to collect.
The presentation box goes into a snug carton with cushioning on every side so the bottle cannot move. Glass never touches cardboard directly. Every parcel is insured while it is with the courier.
Yes. Once the courier scans your parcel we send the tracking number to your WhatsApp so you can follow it to your door.
Ordering
How the bag, the WhatsApp checkout and changes to an order work.
Add what you like to the bag, then press Place order. Your order summary, delivery address and total open in a WhatsApp chat with us, already typed out. Press send and one of us confirms availability, delivery charge and payment within a short while. There is no account to create and no card form to fill in.
Of course. Every product page has an Order on WhatsApp button that sends us the fragrance name and quantity. You can also just message us the name of the bottle you want.
Yes, any time before the parcel is handed to the courier. Message us on WhatsApp and we will adjust it. Once a parcel is in transit we can only help with returns.
Yes. Mention it in the Note field at checkout or on WhatsApp. Every Lattafa and Ahmed Al Maghribi bottle already comes in a heavy presentation box, so most gifts need nothing more than a ribbon and your message.
Not at the moment. We only sell full, sealed retail bottles so that every batch code can be verified. If you are unsure about a fragrance, message us and we will describe it honestly and suggest alternatives.
Choosing a fragrance
Helpful things to know before you buy perfume online.
Start with a note you already love. Coffee, vanilla, rose, oud, citrus. Our shop by note tool and the scent finder quiz narrow the catalog to a handful of bottles, and every product page lists the notes, how long it lasts and which season suits it. If you are still torn, message us on WhatsApp and we will give you honest picks.
Fresh, citrus and aquatic fragrances behave best in humidity. Kaaf and Chill Spectrum by Ahmed Al Maghribi, Blue by Ahmed, Yara Tous and Art of Nature II are the ones we reach for from April to September. Heavy gourmands like Khamrah are better saved for evenings and winter.
Lattafa Pride is the premium line from the same house. Pride bottles use denser, more expensive oil blends, heavier glass and more complex compositions that lean closer to niche perfumery. Regular Lattafa is the accessible line where classics like Khamrah, Asad and Yara live.
A 100ml bottle holds roughly 1,000 sprays. At three sprays a day that is close to a year of daily wear. Most people rotate two or three bottles, so each one lasts even longer.
Arabian houses build for longevity. Most fragrances in our catalog stay on skin for 8 to 12 hours, and the heavier ones like Khamrah, Marj and Bin Shaikh go past 14. Each product page shows the longevity we measured.
Fragrance care
Getting the most from every bottle.
Heat and sunlight are what break a fragrance down. Keep the bottle in its box inside a wardrobe or drawer, away from the bathroom and the window. Room temperature is fine. Do not refrigerate it, the repeated temperature changes do more harm than good.
Stored properly, a sealed bottle stays perfect for years, and an opened bottle keeps for three to five years. Signs of age are a darker colour, a sour opening or weaker projection. The production date from the batch code tells you how fresh your bottle is.
Warm skin projects fragrance. Spray on the neck, chest and inside the wrists after a shower while skin is still slightly damp. Do not rub your wrists together. For heavy fragrances one or two sprays is plenty, for fresh ones three or four.
